FAQs

Q: What do I need to know before arriving at my party?

A: Please refer to our Party Rules and Reminders page to help get prepared for your party!

Q: What are "KPC's" party costs and options?

A: Please refer to our Party Packages page to review our pricing and party options.

Q: How far in advance should I book the party?

A: Friday, Saturday and Sunday party times fill up fast. To secure the date & time you require, 2 months in advance is recomended. We will always strive however, to accommodate a last minute request.

 

Q: How do I book a party?

A: Parties can be booked online, by calling us at 707-575-5437, or by contacting us here.

Q: Do you require a deposit?

A: Yes. There is a $100.00 non-refundable deposit required to reserve your date. The balance can be paid the day of the party with cash or credit card.

Q: What if I need to change the date of the party?

A: 10 days notice is required to change your party date. If you have supplied 10 days notice your deposit will be applied to the new party date. If less than 10 days was given, we can schedule a new date but we will require a new deposit.

Q: What if I need to cancel the party?

A: The deposit is non-refundable, however if you have given 10 days notice of the cancellation we will apply your deposit to any future party within 4 months. If less than 10 days notice was given, the deposit will be forfeited.

 

Q: Can I bring my own food, drinks or decorations into "KPC"?

A: We offer pizza & drinks as party options. We also offer a drinking fountain or additional cold drinks/juices for sale. Outside food or drinks may be brought into the party at a clean up and service charge of $25 for the majestic package and $10 for royal premier package. No decorations are allowed on our walls or ceilings, but other decorations are fine.  We recomend reading these Party Rules and Reminders if you plan on bringing your own food or decorations.

Q: How many kids are included in the party package?  Are there discounts for small groups?

A: All party packages are for up to 24 kids.  Children under one year of age will not count towards this total.  Adults are not counted.  Monday through Friday only we offer a discount for groups of 12 kids or less. 

Q: Will there be a KPC attendant to help supervise the party?

A: Parent / Caregiver / Guardians primary responsibility to supervise party attendees, however our team is their to help support, time manage, and direct the party. A KPC attendant will help to serve the food, drinks, and cake, as well as clean up the room when you are done!

 

Q: What should the kids wear?

A: Socks are required. Long sleeved pants work best for sliding. Nylon type pants make the kids go extra fast on the slides. Please no clothes with zippers or hooks outside of the belt area as they may scratch the inflatables.

Q: How early should everyone arrive prior to the party?
A: As other parties will be in session, the best advice is to be PROMPT for the party time but ahead is not necessary. We will then collect waivers and review our safety rules so your party can begin right away.


Q: Who Can Play at KPC?
A: KPC is a place for all ages, from babies to adults. There is entertainment for everyone. No child may enter KPC without adult supervision.


Q: Can adults play on the inflatables?
A: Yes! We encourage you to join the fun but we also have ample seating if you'd prefer to sit & relax. Parents also must wear socks to play. If you forget, we have socks for sale.


Q: Will there be other parties going on at the same time?
A: When you have reserved your party you and your guests will enjoy the PRIVATE USE of the arena and party room as you rotate through your party experience. KPC also offers "Open Play" which is not private but a time you can freely drop in and enjoy the fun for a nominal fee. Please visit our Open Play page, join our mailing list, or contact us here for the latest open play hours.

Q: Are there any weight or age limits for the rockwall?

A: Children must be 5 or older to climb on the rockwall. People of all ages can use the rockwall, but the weight limit is 200 pounds.

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